Frequently Asked Questions

The filter will last about 4 months for everyday use 1-2 showers per day.

If your shower usage is more than this don't worry! The filter will still last you a good 3 months. We also recommend purchasing our bundles so that you can always have extra refills on hand'

Your filter has a replaceable cartridge, you don’t need to replace the whole unit — just the inside cartridge. You can easily shop refills on our online store!

We've taken the guesswork out and run the tests for the best results and recommend changing your shower filter every 3 - 4 months.

You can easily shop for a refill for your shower filter on our online store!

Purified beauty shower filters are made to fit standard showers, and in most countries (like the U.S., Australia, New Zealand, UK, etc.)

If your shower wall mount is very close to the wall grab one of our adapters to ensure the perfect fit.

The short answer is no. If over time you feel pressure drop, that’s usually a sign the filter cartridge needs changing (it’s caught lots of sediment which means it’s working.

You can easily shop for another cartridge on our online store.

Right away! You’ll notice your water smells better, feels softer and less eye and nose irritation caused by chlorine.

In about 1-2 weeks you’ll notice your hair and skin will feel more hydrated, your acne and eczema may start to clear up. 

You will also notice the less build up of shower scaling on your shower glass. 

Purified Beauty shower filters are designed for a quick and easy Installation!

You may need a wrench if your shower is stuck on tight to the wall mount. In most cases you will not. 

We offer standard and express shipping options Australia wide and across New Zealand.

See domestic and international rates below

AUSTRALIA SHIPPING AUD

Standard $10 (2 - 8 business days) Express $15 (1 - 4 business days)

NEW ZEALAND SHIPPING NZD

Standard $20 (4 - 10 business days) Express $30 (2 - 6 business days)

Due to the nature of our product and for hygiene and safety reasons, we do not accept returns or offer refunds for any purchases.

Please ensure you select your products carefully before completing your order. If you have any questions about our filters, compatibility, or installation, feel free to reach out to our customer support team before purchasing — we’re happy to help!

We accept Credit and debit cards including Master Card, Visa, American Express. Other payment methods we accept are Apple Pay, Google Pay and Pay Pal.

We also accept buy now pay later payment option After Pay.